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Store Policy

We are so excited you chose us to create something special for you.

Placing Orders

All custom orders need to be placed through our website or via the store messenger. Commenting on a picture or private messaging my personal page does not constitute placing an order.

Custom Order Timing

Custom orders take at least 2 weeks to fulfill unless it is during a busy season, then it could take up to 4 weeks so please plan accordingly.

Proof Approvals

Orders that require a special design will be sent a proof via email, for you to see and approve. I will not start an order until the proof has been approved by you.

Payment

Custom orders must be paid for at the time of order placement. Custom orders are non-refundable and non-returnable.

Pickup

Once notified that you order is ready, it must be picked up within one week. Orders not picked up after a week will be put out into the store to be sold.

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